For mid-market to enterprise B2B SaaS product teams
Code-only agents and home-built harnesses can't keep up as your agent fleet grows: slow to ship, building plumbing, observability logs stitched from multiple services, and only developers can improve them. Mindset is the agent platform for the agents your customers use: product, CX, solutions engineers and developers build and iterate visually, using real usage to experiment, improve and ship new experiences faster.
Trusted by leading mid-market & enterprise SaaS vendors
The problem
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The solution
Customers
We needed a toolkit that gave us the flexibility to deploy and integrate in different ways across web, mobile, and new products. It had to be something our product and content teams could run directly after implementation, not something that created a permanent engineering dependency. We built the agent experiences we needed, our non-technical teams run the day-to-day, and engineering supported with implementation so the core platform roadmap was not sacrificed.
From an AI tutor that reduces drop-outs to agents for learners, customers and staff
Neither of our products had an agent layer, and my team was flat out on a big project through the end of the year. We needed something that could give each program its own agent with access to the right content, across 2,000 programs, without any data leaking between clients, and that could sit inside both our platforms without us having to rebuild them. I also wasn't willing to add five vendors to get there. I wanted one partner who covered the lot.