We needed a toolkit that gave us the flexibility to deploy and integrate in different ways across web, mobile, and new products. It had to be something our product and content teams could run directly after implementation, not something that created a permanent engineering dependency. We built the agent experiences we needed, our non-technical teams run the day-to-day, and engineering supported with implementation so the core platform roadmap was not sacrificed.
For mid-market to enterprise B2B SaaS product teams
Customer-facing agents your entire product team can build, deploy and optimize continuously
Code-only agents and home-built harnesses can't keep up as your agent fleet grows: slow to ship, building plumbing, observability logs stitched from multiple services, and only developers can improve them. Mindset is the agent platform for the agents your customers use: product, CX, solutions engineers and developers build and iterate visually, using real usage to experiment, improve and ship new experiences faster.

Trusted by leading mid-market & enterprise SaaS vendors
The problem
Is the way you build and improve agents holding you back?
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How much code-only is holding you back
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Select what applies to your team.
The solution
Mindset is an agent platform that puts the whole agent cycle in one place for your full team to collaborate on: build & deploy faster, iterate constantly based on real usage
Build agents from a spec, with reusable blocks
Test every change against your acceptance criteria
Deploy wherever your users already are
Govern every action and every cost
Optimise from real usage
Observe every conversation, live
Customers
Trusted by technology & product leaders of leading B2B SaaS companies
Customer story
From an AI tutor proof of concept to one platform for learner, customer and staff support
Neither of our products had an agent layer, and my team was flat out on a big project through the end of the year. We needed something that could give each program its own agent with access to the right content, across 2,000 programs, without any data leaking between clients, and that could sit inside both our platforms without us having to rebuild them. I also wasn't willing to add five vendors to get there. I wanted one partner who covered the lot.