How teams can become AI-first. Guides, research, opinions, customer stories & podcasts.
· 9 min read
Gateways and tracing are worth buying. Neither stops an agent before it changes a real system, or gets automations out of one person's account. Here's the fix.
· 15 min read
An AI governance framework is only tested when the first agent reaches production. What holds, what breaks, and what a policy document cannot cover.
· 6 min read
An AI center of excellence sets policy and reviews proposals. It cannot stop an agent writing to a production system. Where the boundary actually sits.
· 10 min read
An MCP gateway decides which tools an agent can reach and which it cannot. What it controls, what it does not, and how it differs from an LLM gateway.
· 8 min read
How much of the agent demos on our website would you actually have to build? Seven small pieces, each useful on its own. Here's the complete list, in order, with what each one unlocks.
· 7 min read
Eight failure modes that show up when teams go from one agent to many. None of them are about the model. Here's what does break, and what we built to handle it.
· 8 min read
88% of organisations use AI, but only 12% of workers use it daily. The gap between AI ambition and execution is growing. Here's what leaders are getting wrong.
· 8 min read
A 7-criteria framework for evaluating conversational AI platforms that gets you to production, not stuck in pilots.
· 8 min read
Over a trillion dollars has been wiped from software stocks. Traders are calling it the SaaS apocalypse because to them, it feels like the end of Software as a Service as a business model. The
· 5 min read
You’ve been here before. Your team spins up a proof of concept, connects an LLM to a data source, builds a decent interface… And it works! Then someone asks you to connect a second data source,
· 7 min read
You've seen it on the product roadmap. The CTO approved the timeline, the engineers are confident, and you've allocated six to eight weeks to build a conversational AI interface that can surface
· 7 min read
Your AI agent can query databases, process transactions, and handle complex workflows. But when it tries to explain a competency gap analysis across 2,000 employees in plain text, users can get lost.
· 8 min read
Something fundamental has shifted in how people interact with software. More than 1.5 billion people now use AI platforms each month. They state what they want and get it. That expectation doesn’t
· 8 min read
We're at the start of 2026, and something fundamental has shifted in how companies think about AI. It's not the hype, that's still there, but where the actual pressure is coming from has completely
· 6 min read
You've probably been stuck in this debate. Should we build our AI agent platform from scratch or buy an off-the-shelf solution? Your engineering team makes a compelling case for building: Complete
· 6 min read
When you're figuring out how to integrate AI into your product, you hit the same wall everyone else does: your AI agents have the memory of a
· 5 min read
Your SCORM library is collecting digital dust. You know it, your learners know it, and your completion rates prove
· 7 min read
“SCORM is dead.” “Time to move on.” “There are better alternatives
· 9 min read
Picture this: It's 2025, and you're evaluating cutting-edge learning management systems packed with AI recommendations, microlearning capabilities, and sleek interfaces. Yet somehow, the conversation
· 5 min read
_“Time-to-market is the only feature that ships.”_—Every product leader who’s ever lost a quarter to ‘re-platforming’.
· 8 min read
Your competitors are already shipping AI features. Your customers expect them. And frankly, you're running out of time to catch
· 3 min read
If you're building AI products, you've likely asked the question: how do you connect different AI systems together? How do you let your AI agents access your company's data, use tools, and interact
· 2 min read
White is a seasoned technology executive with over two decades of experience leading commercial operations and driving growth for global SaaS and enterprise technology companies. She has held senior
· 6 min read
Product leaders are facing a pivotal moment in technology strategy. Conversational AI agents are disrupting how businesses approach learning and problem-solving. As expectations shift from
· 8 min read
You’ve probably heard the hype about AI coaches. But most of what’s out there is either too vague to be useful or completely detached from how EdTech platforms actually
· 4 min read
Mindset AI, an AI agent platform, has raised £4.3 million in funding to expand its operations in the UK and open an office in Chicago, U.S. The round was jointly led by Edge VC and Pembroke VCT, with
· 10 min read
_“Should we add an AI agent to our
· 16 min read
What is agentic AI? If you're picturing AI agents that brew your coffee, run your dishwasher, analyze user behavior on your e-learning platform, optimize learning paths, and then top it all off by
· 7 min read
Ever feel like your AI knows how to fetch answers but not how to think? That’s the problem with traditional RAG. It’s like having an intern who’s great at finding documents but clueless about what to
· 12 min read
AI agents promise to revolutionize how we work—but what can they really do for you, and what should you watch out for? We asked two of our in-house AI experts who build these systems daily to break
· 10 min read
Artificial intelligence is evolving fast, and with it comes growing complexity. Our team counted over 250 AI-related acronyms (yes, “AI” is one of them). So if you’re struggling to tell AI from AGI,
· 9 min read
Remember when chatbots could only respond with pre-programmed
· 12 min read
What will AI do in 100 years? I couldn’t tell you and I’m not sure who could, realistically. And would any of us be able to digest the
· 5 min read
Many learning platforms struggle with the same problem: broken search. Learners can’t find the courses or content they need. It’s a common complaint: “I can’t find that course.” “I can’t find that
· 5 min read
On Monday, 13th May 2024, OpenAI announced its latest artificial intelligence large language model (LLM), GPT-4o, that can reason across audio, vision, and text in real-time.
· 5 min read
Are your customers' learners bypassing your learning platform for Google? It’s a trend that's hard to ignore. Google isn't just a search engine; it's a learning
· 3 min read
“Content is King!” This cliche mantra has been the cornerstone of digital marketing for years. Video content and webinars, in particular, have emerged as incredibly engaging tools, capturing the
· 6 min read
Have you heard about this AI chatbot or LLM called ChatGPT? Just kidding! Using ChatGPT has probably become a routine part of your workday as checking
· 2 min read
The HR department is often seen as the backbone of any organization. It is responsible for everything from hiring and onboarding new employees to managing benefits and payroll. In recent years, HR
· 5 min read
Employee onboarding is a critical component of organizational success, as it facilitates a smooth transition for new employees. This process involves familiarizing them with their job duties and
· 4 min read
In the heart of every organization lies a beast. It's not a ferocious creature, but a silent behemoth, growing exponentially with each passing day.